Kevin Liedtke

Software ArchitectureProduct Experience DesignHands-On Engineering

Labs-as-a-Service Platform

A self-service platform that improved lab access for engineers while streamlining reservation, visibility, and support workflows for infrastructure teams.

Enterprise UXWorkflow DesignRole-Based Access

Role: Systems Architect & UX Lead

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Firmware Update UX Architecture Initiative

Re-architected firmware update workflows from a UX-first perspective, transforming a high-risk, opaque operation into a predictable, explainable, and recoverable experience grounded in system design.

PatentState ModelingFailure RecoveryUX Architecture

Role: UX Designer, Systems Architect, Software Engineer

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Requirements Review Automation & Compliance Dashboard

Transformed a manual compliance tracking process into a self-running automation system with executive visibility, achieving two consecutive years without an SLA violation.

Workflow AutomationProcess InstrumentationOrg InfluenceSQLPower BI

Role: Process Architect, Automation Engineer, Org Lead

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Bug Lifecycle Dashboard

An end-to-end dashboard that revealed ticket bottlenecks across customer support and engineering, enabling leadership to make repeated, data-driven resource decisions.

Data VisualizationWorkflow AnalyticsDecision Support

Role: Full-Stack Developer, Dashboard Designer

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Preserving Streaming Experience Through Protocol Offload

A UX-driven architectural approach to reducing streaming playback variability by minimizing transcoding overhead and shifting protocol responsibilities closer to hardware to protect smooth, consistent media playback under load.

PatentSystems ThinkingExperience Architecture

Role: UX Architect, Systems Architect, Software Engineer

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